Reliance Jio Recruitment 2021 | Freshers | JC Digital Repair Specialist | 10+2 / ITI / Diploma | July 2021 |
Company Name :- Reliance Jio Infocomm Ltd (RJIL)
Jio, also known as Reliance Jio and officially as Reliance Jio Infocomm Limited (RJIL), is an upcoming provider of mobile telephony, broadband services, and digital services in India.
Formerly known as Infotel Broadband Services Limited, Jio will provide 4G services on a pan-India level using LTE technology. The telecom leg of Reliance Industries Limited, it was incorporated in 2007 and is based in Mumbai, India.
Company Website :- www.jio.com
Positions :-
- JC Digital Repair Specialist
Job Location :- Noida
Salary :- Not Disclosed by Recruiter
Qualification :- 10+2 / ITI / Diploma, Certification in Device Care (Preferred)
Experience :- 0 – 4 Years
Job Responsibilities :-
1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones (unibody/duobody)
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange
Skills & Competencies :-
1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems
Apply Link :- Click here