Company Name :- Reliance Jio Infocomm Ltd (RJIL)

Jio, also known as Reliance Jio and officially as Reliance Jio Infocomm Limited (RJIL), is an upcoming provider of mobile telephony, broadband services, and digital services in India.
Formerly known as Infotel Broadband Services Limited, Jio will provide 4G services on a pan-India level using LTE technology. The telecom leg of Reliance Industries Limited, it was incorporated in 2007 and is based in Mumbai, India.

Company Website :- www.jio.com

Positions :-

JC Digital Repair Specialist

Job Location :-

kerla ,Bihar, Maharashtra

Salary :- Not Disclosed by Recruiter

Qualification :- 10+2 / ITI / Diploma, Certification in Device Care (Preferred)

Experience :- 0 – 4 Years

Job Responsibilities :-

1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones (unibody/duobody)
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange

Skills & Competencies :-

1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems

Apply Link :- Click here

Whatsapp Group Link :- Click here

Facebook Group Link :- Click here

Telegram Group Link :- Click here